Start Getting Real-time Feedback Today
Choose the best plan for you. Cancel anytime. We set everything up for you.
Start listening daily
to your customers.
These great features:
Branded Feedback Site
Industry Template Questions
Real-time Hot Alerts
Full Suite of Online Reports
Weekly Digest Email
Fully customize to meet
your business objectives.
Everything in Basic, plus:
Link to Online Review Sites
For businesses with
more than 50 locations.
Everything in Standard, plus:
Designated Success Manager
Branded Help Center
Annual Business Review
Loved By Brick & Mortar Businesses Worldwide
“When it comes to customer service, these guys rock! They picked the right line of work creating a solution devoted to feedback on customer service.”
Ted’s Hot Dogs
“We don’t have a big budget or much room for error. So being able to have real conversations with our team about areas for improvement is priceless.”
Frequently Asked Questions
Do you really set everything up for me? How long does it take?
Almost everything 🙂 You’re busy, so we create your account, build your feedback site and setup your reporting platform for you (for free!). It usually takes about 1-2 business days. Then we work with you to start inviting customers and getting feedback.
Is there a setup fee?
Nope. We create account, build your feedback site and setup your reporting at no cost. You’re busy and we want to make sure you get off on the right foot.
How do I invite customers to give fedback?
There are a number of ways to invite customers. It can can be as simple as putting a link to your feedback site on the trailer of your receipts or on in-store signage, and as complex as integrating with one of our partners to automatically invite customers. You can include a link to your site in emails and/or SMS text messages. You can add the link to your website or Facebook page. Get creative!
What integrations are included in the Plus plan?
You can automatically invite customers using Olo, Zenreach, and Shopify. You can send customer email addresses directly into MailChimp. You can also add a link to your feedback site in any email or in any SMS text messages, etc. to invite customers to give feedback.
Do I have to sign a contract?
No. Our plans are month-to-month. You can cancel anytime. Low risk, high reward!
3 Reasons to Get Started Today
Connect with Customers
Grow Repeat Business
Easy Setup. Cancel anytime.